home
about mary lynne
services
before and after photos
store
newsletter / e-tips
links
contact


Who ya gonna call?

Is your address book up-to-date?

By Mary Lynne Murray
Reprinted from Contra Costa Times, September 13, 2003

DO YOU KNOW where your friends and family are? If you've fallen behind in your address upkeep -- with scraps of paper bulging from the seams of your book -- you're probably suffering from address-ache. You may have addresses and phone numbers scribbled on anything from gum wrappers to napkins to torn envelopes that need to be added to your system -- eventually.

Hey, it's perfectly understandable: There's a whole lot of movement goin' on. Approximately 16 million Americans will move this year. Keeping up with the sheer volume of changes is a challenge.

But there is another reason for the abundance of scratched-out entries in our books. Folks have multiple places of contact these days: phone, address (street and electronic), fax, for both home and work. Add cell phones, beepers, second homes, changing area codes due to the proliferation of phone numbers, and ZIP code changes to the mix, and our organizing tools and skills are put to the test.

Paper or electronic?
It doesn't matter so much what product you use to contain your contacts; use what works for you. I prefer to use ACT! (www.act.com), an electronic contact management system, supplemented by a traditional paper-and-pencil method from Time Design (www.timedesign.com).

ACT! has limitless capacity for information, which can be accessed by a variety of look-up options. On the other hand, my family can easily find numbers they need in my paper-and-pencil address book, which transfers easily from year to year because of the binder format, which is compact and portable. Whether you use a version of the Little Black Book or PalmPilot, now is the time to end address agony.

My friend, Mark, made the switch to PDA after losing his address book, not once but twice. My daughter Jacey learned the hard way what can happen when phone numbers were stored solely in her cell phone. When the phone died -- permanently -- it took some time to replace all those numbers. The same could happen with running out of juice or losing your phone, so it's advisable to have a backup, whatever method you're using.

Organize your addresses in a way that makes sense to you. I always organize by last name, but who says you can't do it by first name. Organize the way you think. It's your system; make it work for you.

TODAY: Take some time to gather those numbers scribbled and jammed in various cubbies. Check your purse, briefcase, car, in box, piles of paper, and the back of your address book where the scraps of paper are stashed. Important: Don't allow yourself to be distracted by other information and paper you come across. Stick to your mission. Do, however, keep a large notepad handy to jot any to-dos that you notice as you peruse for 411s.

HINT: Start a new practice/habit of handling address information. Establish a home for incoming contact info: a file, envelope, basket, etc. Anytime you get a business card, mail, or address change, drop it in your file. Then update periodically, perhaps while watching television.

TOMORROW: Now that you've gathered, it's time to make those addresses usable/accessible. Enter them in your system. If you use a paper system, write in pencil, and you'll have a much cleaner address book. Both www.Levenger.com and www.Flexaddress.com have paper versions that allow for easy address changes.

You'll be able to write a timely thank-you note, give helpful referrals to friends or act on opportunities because the information will be at your fingertips, in one consistent spot. No more frustrating "I know it's here somewhere" searches.